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Frequently Asked Questions
How are specialistcv.com different from other CV writing companies?
Rather than looking at the differences between companies, we prefer to outline what we can do to add value to an individual's CV and set out the process we go through when gathering information to write the CV. By doing this, it is hoped that the service we offer can be differentiated from that of other companies.
When you engage the services of specialistcv.com, the first stage of the process is to see what information you already have on your CV. This will give us a starting point and will indicate to us what information you already have and what information is missing. You will then be assigned a designated consultant who will be your point of contact throughout the process. Your consultant will contact you by phone to have a discussion with you which will form the basis of your new CV. This process will often be enhanced by the consultant requiring you to answer a short questionnaire to provide additional information. Once this process is complete, your CV will then be constructed. This process will take specialistcv.com days. Once your CV is complete, your consultant will be back in contact with you to advise you that it is ready to be sent to you, along with any of the additional service you may have also purchased.
What can I expect from my specialistcv.com consultant?
You can expect a professional, truly customer orientated experience; your consultant wants you to be happy with the CV that is produced. The CV must also pass the exacting in-house process before it reaches you. Your consultant will deal with you throughout the process; you will not be passed around to various people, never managing to speak to the same person twice. Our consultants have a passion for helping people to sell themselves so that an employer is aware of exactly what you have to offer and that your light is not hidden under a bushel!
What will I get for my money?
The old adage that “quality costs” is true. However, there are exceptions, as with everything. The cost of getting a CV written professionally can vary wildly, as can the quality you receive. It does not automatically hold true that the most expensive CV will be the best, or that the cheapest CV will be the worst. The cost will also vary depending on work experience and your general level within a company. However, at specialistcv.com, we hold the idea that a CV should not cost the earth. However, as we believe that our services can be clearly differentiated from others, we believe that this is something that is worth paying that little bit more for. That is why we have a single price for all our CVs, regardless of experience or job title. We endeavour to keep the price competitive and to provide a service that is worth paying a little extra for.
How long will the whole process take?
This will vary, depending on which speed of service you have chosen, but also on how fast the consultant is able to gather the information required. However, a general rule of thumb is that it will take 6 working days. Once you have engaged the services of specialistcv.com, a consultant will contact you within 24 hours when a timetable for the completion of your CV will be drawn up. This will include organising a mutually convenient time for a discussion to take place. Once the discussion, which we aim to have completed within 2 days depending on your availability, has taken place, an additional questionnaire will be sent out to gather further information. Your CV can not be started until this information has been received, therefore it is hoped that this can be provided within 24hours. However, if it takes longer this, will delay the final completion of your CV. Once all the information has been gathered, specialistcv.com aim to write your CV within 48hours and contact you to notify you of its completion.
What additional information will I be expected to provide?
This will depend on what information is already on your CV. However, typical examples include when and where you took a qualification and what that qualification was, interests, or training. This information will all help to enhance your final CV and ensure that you are able to sell yourself to any potential employer.
Will my CV have specialistcv.com’s name or logo on it?
No CV produced will contain our name, the document will only contain contact information for you.
How will I receive my CV?
The way you receive your CV will depend on the choice you made, however all CV’s will be emailed as a word attachment.
What if I am not happy with the CV you provide?
We always hope that you will be pleased with the CV. However, if for any reason you are not, we will endeavour to rectify the situation by redoing the CV, within reason, so that you are happy with the result.
Will your CV guarantee me an interview at the company of my choice?
No CV will ever guarantee you an interview at the company of your choice because there are more factors taken into consideration. However, our CV’s aim to showcase what you have to offer an employer.
Are my personal details safe with you?
Your security is of paramount importance to us and, as such, we have a number of procedures in place to ensure that everything is done to protect your information. No information other than necessary is retained by us. Necessary information is your name and contact details and information pertaining to your history for a CV.
Our data protection policy has been developed as an extension of our commitment to combine the finest quality service with the highest level of integrity. As such we abide by the principles of the Data Protection Act 1998.
How do I pay?
We have a number of different payment methods available. You can either pay by cheque, credit or debit card.
Do I need to come in to specialistcv.com?
specialistcv.com is an on-line CV writing service.